 Online Surveys
CeCC has extensive experience working with web-based surveys from conception and design to collection and analysis. CeCC can develop custom built survey applications for situations such as skills mapping, accreditation or learning systems. Where fast and cost-effective survey creation is required CeCC provides access to phpESP - an open source survey generator program. The CeCC team regularly use this software to develop online surveys for clients because of its powerful analysis and data export features. The application is also quite flexible allowing CeCC to customise surveys to fit into the style of any website.
Custom Built Surveys
CeCC can build web versions of your paper-based surveys and customise the reporting functionality to your needs. Prices will vary based on the complexity of your requirements. Examples of some of the possible options are outlined below.
- The simplest type of survey is one in which the results are emailed in text form to the survey administrator who can then use his/her preferred statistical programs to analyse the results.
- A more advanced technique is to have the survey results inputted into a database which can export the results in comma separated or other formats for further processing.
- If dynamic reports and graphs are required this can be facilitated via more advanced database handling. CeCC has substantial experience in developing surveys of this kind.
- The most advanced type of survey handling mechanism is one which has all the benefits of the third option above but also allows the management and updating of survey results. CeCC has developed several skills audit systems where the survey participants can return to the system to update their responses via a login and password.
Examples
Examples of the CeCC custom built survey applications include:
Wendouree West Community Skills Survey
CeCC was engaged to develop the services that support the Wendouree West Community Skills Survey. Activities have included developing web-based and paper-based versions of the survey, training relevant staff and community volunteers, hosting the database and providing ongoing technical advice and support. This project is just one initiative within the Wendouree West Renewal Project and the broader Neighbourhood Renewal Strategy which is an initiative of the Department of Human Services as part of the State Government's Growing Victoria Together agenda to build more cohesive communities and reduce inequalities.
Central Highlands Exporters Database
 GrowExport.com is a website designed for and about exporters in the Central Highlands area of Victoria, Australia. The personal guide to the exporters and aspiring exporters in the Central Highlands region of Victoria, Australia
Ballarat Information Communications Technology (ICT) Directory
This custom built application assists in building and maintaining an accurate profile of the Ballarat ICT sector. Participating ICT organisations contribute to showcasing the local ICT community, its products, services, skills and expertise. They also assist in promoting further development of Ballarat as a location for ICT suppliers and users.
phpESP Survey generator
CeCC can facilitate access to the open source phpESP survey generator. The phpESP survey generator:
Supports the construction and publishing of online surveys.
Includes email notification services to inform relevant parties when surveys are submitted.
Can provide real-time analysis of the information collected via charts, tables and graphs.
Includes option to view individual survey responses using the standard reporting features.
Facilitates export of survey data to other formats to support further statistical analysis.
The phpESP system may not be suitable in all situations as it restricts question types and layout. CeCC clients have however found that it is suitable in many situations.
Examples
Examples of the phpESP surveys which have been integrated with client’s existing online services include:
Fitzroy Legal Services
 The Fitzroy Legal Service has worked with CeCC to develop and launch the Victorian Law Handbook Online. Consultation with key stakeholders and subscribers has been an important part of developing this new service. During the implementation phase a range of individuals and organisations where invited to participate in an online survey to assist in understanding how The Law Handbook was used. Respondents also assisted in identifying potential usage and priorities for The Law Handbook Online.
YARN - 2007 Website User Survey
YARN.gov.au is an interactive website designed for young people in rural industries. It is an Australian Government initiative which aims to provide people with a place to interact and share information with others around Australia. The 2007 survey provided an opportunity for young people and other interested stakeholders to provide feedback on the YARN website. Survey responses assisted the Department of Agriculture, Fisheries and Forestry in progressively enhancing the information and services accessible through the YARN website.
Strategic review of the ELC Network
University of Ballarat and the Brotherhood of St Laurence researchers were engaged by the Department of Human Services to undertake a Strategic Review of the Employment and Learning Coordinator (ELC) Network. At the end of the review process a series of questions were prepared to support University of Ballarat researchers in gathering structured feedback on the Strategic Review and its key recommendations. By completing the online survey Neighbourhood Renewal Managers, Auspice Organisations and ELC Network members assisted in identifying how ELC engagement could be further strengthened. The process also supported Neighbourhood Renewal Central in setting future directions and priorities for the ELC Network.
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